Terms of Service

Sorakai

Effective Date: April 1st, 2026

These Terms of Service (“Terms”) govern your access to and use of Sorakai’s website, services, communications, and related features. By accessing our website, submitting a form, booking a call, purchasing a service, or opting into SMS communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Sorakai may send SMS messages related to appointment confirmations, appointment reminders, rescheduling updates, service notifications, customer support communications, and promotional messages where specific consent has been provided.

You will only receive SMS messages if you have explicitly opted in.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text STOP to the same number that sent you messages.

Upon sending STOP, we will confirm your unsubscribe status by SMS. After this confirmation, you will no longer receive SMS messages from us unless you rejoin by opting in again through the original signup process or another approved consent method.

3. Support Information

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at [email protected] or call +1 (772) 291-1221 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage, appointment schedule, support activity, and communication preferences.

For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Privacy Policy & SMS Compliance

For privacy-related inquiries, please refer to our Privacy Policy at https://sorakai.ai/privacy-policy.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

8. General Terms

This website and related services are owned and operated by Sorakai (“Company,” “we,” “us,” or “our”). By using the website or services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms that may apply to specific products, services, or sections of the website.

Accessing the website in any manner, whether automated or otherwise, constitutes use of the website and your agreement to be bound by these Terms.

We reserve the right to change these Terms or impose new conditions on the use of the website from time to time. Updated Terms will be posted on this website. By continuing to use the website or services after changes are posted, you accept the Terms as modified.

9. Intellectual Property Rights

Our Limited License to You

This website and all materials available on it, including text, graphics, branding, designs, software, layouts, content, and related materials, are the property of Sorakai or our affiliates, licensors, or service providers and are protected by copyright, trademark, and other intellectual property laws.

The website is provided for your personal or authorized business use only. You may not use the website or materials in a way that infringes our rights or has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute any material from the website. You may download or print one copy of individual pages for personal, non-commercial use, provided that all copyright and proprietary notices remain intact.

Your License to Us

By submitting any material to us through the website, forms, email, chat, SMS, social media, or other digital channels, you represent that you own the material or have obtained the necessary permissions. You grant Sorakai a royalty-free, worldwide, non-exclusive license to use, process, display, transmit, and store such material as necessary to provide services, respond to requests, operate our platform, and improve our services.

10. Acceptable Use

You agree not to misuse Sorakai’s website, services, messaging systems, automation tools, or communication features.

You agree not to:

• Send unsolicited messages, spam, or unlawful communications
• Use purchased or improperly obtained contact lists without valid consent
• Violate TCPA, CTIA, carrier rules, privacy laws, or other applicable laws
• Attempt to access systems or data without authorization
• Upload malware, harmful code, or abusive content
• Interfere with the operation, security, or performance of the website or services
• Use the services for fraudulent, deceptive, illegal, or harmful purposes

You are responsible for ensuring that your use of any messaging, automation, voice, chat, or communication features complies with applicable laws and consent requirements.

11. Online Commerce

Certain sections of the website may allow you to purchase products or services. Payment processing may be handled by third-party payment providers. We are not responsible for errors, interruptions, or issues caused by third-party payment processors or vendors.

If you purchase products or services through a third-party link or integration, your transaction may also be subject to that third party’s terms and privacy policy.

12. Registration & Passwords

To access certain features, you may be required to register and create an account. You agree to provide accurate, current, and complete information during registration and to keep your information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at [email protected]. We are not liable for any loss or damage arising from your failure to protect your account credentials.

13. Disclaimers

The information, products, and services offered through the website are provided “as is” and “as available,” without warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, Sorakai disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and reliability.

We do not guarantee that the website or services will be uninterrupted, error-free, secure, or free from harmful components.

14. Indemnification

You agree to indemnify and hold harmless Sorakai, its affiliates, owners, officers, directors, employees, agents, contractors, and service providers from any claims, damages, liabilities, costs, and expenses arising out of or related to your use of the website or services, your violation of these Terms, your violation of applicable laws, or your infringement of any rights of another person or entity.

15. Limitation of Liability

To the maximum extent permitted by law, Sorakai and its owners, affiliates, employees, contractors, partners, and service providers will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, data, business opportunities, goodwill, or other intangible losses arising from or related to your use of the website or services.

Our total liability for any claim will not exceed the amount you paid to Sorakai in the three months before the event giving rise to the claim, or $100 if you have not paid anything, whichever is greater.

16. Termination

We reserve the right to terminate or suspend your access to the website or services, without notice, if we determine that you have violated these Terms, violated applicable law, created risk for Sorakai or others, or engaged in conduct we deem inappropriate, abusive, fraudulent, or unlawful.

Upon termination, you must cease all use of the website, services, and any content obtained from them.

17. Third-Party Links

Our website may include links or references to third-party websites, tools, platforms, or services. We are not responsible for the content, privacy practices, terms, availability, or accuracy of any third-party websites or services.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles, except where prohibited by applicable law.

Any dispute arising under these Terms shall be resolved in the applicable courts or through binding arbitration in the jurisdiction where Sorakai operates, unless otherwise required by law.

19. Changes to Terms of Service

We may update these Terms from time to time. The latest version will always be available on our website with the effective date. For significant changes, we may notify users by email, website notice, or other appropriate method.

20. Contact Us

For any questions regarding these Terms of Service, please contact us at:

By using our website and services, you consent to these Terms of Service.