Echo — SorOS | Sorakai AI
SorOS Module • Echo

Echo turns calls into actionable intelligence.

Every call is transcribed, analyzed, scored, and routed — with CRM notes, tags, and follow-ups created automatically. No lost context.

Call → Transcript Intent + Sentiment CRM Sync
Echo Call Console
Inbound • Lead Inquiry
Listening
00:06
Intent
Lead
Sentiment
Positive
CRM Sync Log
--:--
Live transcription running...
Simulated call. Real Echo connects to your call provider + CRM.
How Echo Works

Calls become clean data — automatically.

Transcribe → analyze → score → route → sync. No manual notes.

Echo Explainer • 60 Seconds

Watch Echo turn a call into CRM truth in real time.

Echo listens, extracts what matters, and writes the results into your CRM automatically.

What you’ll notice
Smooth, short prompts. High-signal questions. Clean routing. Zero friction.
  • Detects intent instantly
  • Extracts key fields using your rules
  • Routes + writes back to CRM automatically
Keep the embed private while you iterate. Swap the video URL anytime.
Echo Processing Pipeline
Click steps or autoplay
Select a step.
Live Execution Signals
Mirrors the pipeline stepper
Input
Inbound call
Voicemail
Missed call
Follow-up call
Echo Brain
Transcription → intent → sentiment → key fields → next action.
Live status
Standing by
Active
Output
Notes + transcript
Tags + stages
Tasks + reminders
Human routing
Signals
--:--
Echo writes the “truth” of the call into your CRM so Orion + Synapse can continue the journey accurately.
Interactive Demo

Play a call. Watch Echo extract reality.

Choose a call type, run the transcript playback, and see analysis + CRM actions update live.

Call Types
What Echo will output
    Pro Tip

    Echo doesn’t “guess”. It extracts and confirms key facts: timeline, budget, urgency, objections, and next step.

    Echo Live Console
    Call Type: Inbound Lead Call
    Transcript
    --:--
    Demo playback. Your real Echo uses real recordings + compliance settings.
    Extraction Snapshot
    Intent
    Sentiment
    Urgency
    Next Step
    CRM Action
    Waiting…
    --:--
    Tags (simulated)
    Compliance cues
    • Redacts sensitive details if needed
    • Stores only what your policy allows
    • Routes edge cases to humans
    Transcript
    Live
    Intent
    Tagged
    Sentiment
    Scored
    CRM
    Synced
    Features

    Better calls. Better follow-ups.

    Echo gives your team the exact truth of every conversation.

    Live Transcripts

    Turn every call into clean text with timestamps, speaker labels, and key highlights.

    Intent + Sentiment

    Detect purchase intent, urgency, objections, and the emotional temperature — automatically.

    CRM Writeback

    Echo writes notes, tags, and tasks so your pipeline and workflows stay perfectly accurate.

    Routing + Escalation

    Hot leads go to sales. Risky calls go to a manager. Support issues create tickets instantly.

    Compliance Controls

    Control what’s stored, redacted, and routed. Echo can follow your policy by design.

    Actionable Summaries

    Every call becomes a crisp summary with next steps your team can execute instantly.

    FAQ

    Common Questions

    Click to expand.

    Book a Demo

    Want Echo analyzing your calls?

    We’ll map your call outcomes (lead/support/booking), define the tags + stages, and configure CRM writeback.

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